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Knowledgebase : FAQs > Administration
I CREATED A \"DUMMY\" STUDENT TO USE FOR TRAINING AND SO I COULD LOG IN AS A STUDENT. HOWEVER, I'M NO LONGER ABLE TO LOG IN AS THAT STUDENT AND I CAN'T SEE A WAY TO CHANGE THE PASSWORD. CAN YOU TELL ME HOW I CAN VIEW TUTORTRAC FROM A STUDENT PERSPECTIV...
I AM SETTING UP MY GROUP PREFERENCES AND FOR SOME REASON I CANNOT REMOVE THE \"ADMIN\" CHECKBOX FROM A GROUP. HOW DO I UNCHECK THE ADMIN COLUMN? The reason why the admin check cannot be removed is because your Primary Group is set to this group. The...
I HAVE TAKEN OVER THE PREVIOUS ADMINISTRATOR'S POSITION HERE AT OUR UNIVERSITY'S LEARNING CENTER. I WILL BE THE POINT-PERSON FOR TUTORTRAC IN OUR OFFICE, AND WILL SOON BE TRAINING STUDENT TUTORS IN IT'S USE. PLEASE LET ME KNOW HOW I CAN GET STARTED ASA...
WE'VE HAD INSTANCES OF STUDENTS BEING ABLE TO BE DOUBLE-BOOKED FOR A SESSION, AS WELL AS BREAKING OTHER APPOINTMENT BASED RULES. WHAT IS HAPPENING HERE? Make sure that the User who is booking these appointments belongs to a Group that does NOT have ...
WHEN I MODIFY A USER'S PASSWORD, THE NUMBER OF ASTERISKS (*) DISPLAYED DO NOT MATCH THE AMOUNT OF DIGITS THAT I ENTERED FOR THE PASSWORD. WHY? In the October 2012 update, we addressed some security issues/requests and encrypted the passwords shown o...